Guru (AI Assist)
Published on 2025/05/26 by Jasper Sutter
What it does
Guru’s AI Assist helps surface accurate answers from internal knowledge and drafts replies inside tools like Slack or Chrome. It makes internal support faster by giving team members instant access to the information they need.
Who it’s for
Internal support, HR, and ops teams using Guru as a knowledge base and needing faster, AI-powered access to answers.
Pricing
- Paid plans only (starts at Builder tier)
Pros
- ✅ Contextual answer suggestions
- ✅ Works inside Slack and browser extensions
- ✅ Excellent for internal self-service
Cons
- ❌ No free tier
- ❌ Best used within the Guru platform
Verdict
An efficient way to turn your team’s documentation into on-demand support with little extra effort.
Link
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